Are they following up after an interview with an email to the journalist?
If they are then well done them – they’re doing better than almost anyone I’ve ever interviewed. The handful or so who have done this over the years are the ones who I’ve gone on to form good, long-term relationships with. I’ve had a good source of information and opinion, and they’ve got a lot of good coverage.
So, why does it happen so infrequently? I’m just suggesting something like: “Good talking to you just now. Hope you found what I had to say interesting (by the way, I’d welcome any feedback you have on how I came across..) – I look forward to seeing the finished article and to working with you on similar pieces in the future.”
How long would it take to fire that over to a journalist after an interview? What impact could it have on the coverage they got in that piece and the future relationship they built?
The thing is that it just doesn’t occur to most spokespeople, and usually that’s because they’ve not had media training, or the media training they have had hasn’t covered this. Why don’t you help them get more out of the interviews they do – why don’t you book them in for some media training?